We want you to love your purchase. If you are not satisfied, our Return & Refund Policy makes shopping with Bellama worry-free.
1. Returns
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Returns are accepted within 7 days of delivery for unused and unopened products in original packaging.
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To initiate a return, contact us at support@bellamabrand.com with your order details.
2. Non-Returnable Items
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For hygiene reasons, products that are opened, used, or tampered with cannot be returned.
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Sale items are non-returnable.
3. Refunds
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Once we receive and inspect the returned item, refunds will be credited to your original payment method within 5-10 business days.
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Shipping fees are non-refundable unless the product was damaged or incorrect.
4. Exchanges
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Exchanges are only possible if the product delivered was defective or incorrect.
- Approved exchanges will be delivered within 7-10 working days.
